Privacy Policy

Privacy Policy for Urban Granito

Last Updated: July 31, 2025

At Urban Granito, we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you, primarily when you interact with our website or submit inquiries.

  • Personal Information: This includes identifiable information such as your name, company name, email address, phone number, physical address, and any other details you provide when requesting a quote, making an inquiry, or subscribing to our newsletter.

  • Project Information: Details related to your stone requirements, project scope, dimensions, desired stone types (marble, granite), finishes, and delivery locations.

  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs. This helps us understand website traffic and user behavior.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve your experience, analyze trends, and administer the website.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: Fulfilling your requests for quotations, processing inquiries, and managing your orders for marble and granite.

  • To Communicate With You: Responding to your questions, sending updates about your inquiries or orders, and providing information about our products and services.

  • To Improve Our Website and Services: Analyzing usage patterns to enhance website functionality, user experience, and product offerings.

  • For Marketing and Promotional Purposes: With your consent, sending newsletters, promotional materials, and updates about new stone collections or company news. You can opt-out at any time.

  • For Security and Fraud Prevention: Protecting against unauthorized access, use, or disclosure of information, and ensuring the integrity of our systems.

  • To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

3. Sharing Your Information

Urban Granito respects your privacy and will not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

  • With Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as website hosting, analytics, email delivery, and logistics partners for international shipments. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • For Legal Reasons: If required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: Request restriction of processing your data under certain conditions.

  • Right to Data Portability: Request transfer of your data to another organization or directly to you.

  • Right to Object: Object to our processing of your personal data under certain conditions.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:

By Email: info@urbangranito.com

By Phone: +91 7023334189

By Mail: Urban Granito Kailash Nagar, Amet Road, Kelwa (Rajsamand) 313324, Rajasthan, India